Technical Support


For 24 hour support and technical assistance with any product, go to and create a support ticket.


Call +61 02 4302 0160 or email the support team direct at



On receipt of your ticket the appropriate support member will be assigned your ticket and make contact.  Tickets remain open until resolved and provide a point of reference when dealing with our support team.


Use our Help Portal to access Software Resources and “How To” Videos for all platforms; MyPromoSource, Xebra and Brandsites.


Subscribe to our YouTube Channel for all the latest “How To” Videos or web search “youtube gunwebsystems”